A friend kindly sent me the following story and it reminded me of another similar episode I personally experienced. Before I tell you my experience here is his story.
My daughter called me at work to say I was to phone “Josh” at the bank regarding my account. So, I called my bank and the operator asked me what Josh’s last name was and I explained that he hadn’t left his last name.
When she asked for his department, I said that I didn’t know.
“There are 1500 employees in this building, ma’am,” she advised me rather sharply.
After a few more brusque comments, I was becoming angry so I asked her for her name.
“Danielle,” she said.
“And your last name?” I asked.
“Sorry,” she replied, “we’re not allowed to give out last names.”
As you will know we run a ministry called Christian House Sitters which has a two-fold aim.
Firstly we enable Christians all over the world to enjoy vacations that they may otherwise have found difficult to afford. This is done by offering all our registered sitters rent-free vacations and by offering our registered home owners someone reliable who will look after their home and pets free of charge while they are away. This has blessed hundreds of people all over the world.
Our second aim is to use all income received from our sitters registration (they pay £25 a year. Owners pay nothing) to support the Home of Peace Children’s Home in Kenya.
Because of this second aim we are a registered charity with the Charity Commission of England and Wales (reg number 1156786) under the name TLC Children’s Fund.
When we applied for registration we were asked for our aims and said:
“To provide for vulnerable children in Africa thorough the provision of funds for food, clothing, accommodation, education, medical expenses, etc.”
The Charity Commission wrote back asking “What do you mean by the word ‘vulnerable’?
“These are children who are either orphans or who have only one parent who is unable or unwilling to support them. Without support these children will resort to living on the streets and rely on begging or stealing to survive. This is a major problem in that part of Kenya.
Before any child is accepted at Home of Peace the Administrator, Mr. Erick Owino, carries out a full investigation into their circumstances. This includes contacting the Area Chief in their home village, informing Children’s Services in Siaya, and interviewing anyone who knows the children or their family. The Dept. of Children’s Services receives a monthly report on all children accommodated at the home.”
They wrote back saying the word ‘vulnerable’ is not a word with a clear meaning and we needed to change our wording to.
“To relieve the needs of orphans and other underprivileged children and young people in Kenya in particular but not exclusively by the provision of funds for food, clothing, accommodation, education and medical care.
We did and they registered us.
Now the double-speak. Before anyone can be registered by the Charity Commission as a Charity Trustee they need to sign the official Trustee Declaration. Part of it reads as follows
“Working with vulnerable people”
Does your organization work with children or vulnerable adults?
How can they ask about working with vulnerable people and then say the word vulnerable is unacceptable as it is not a clearly defined word?
Bureaucracy gone mad again.
If you are interested in Christian House sitters please Click Here
If you are interested in TLC Children’s Trust then please Click Here
My friend who sent me the Bank story also sent this which may help explain why people working for large organizations often speak in riddles.
How to play: Simply tick off 5 words heard in one meeting from the following list and shout out BINGO! It’s that easy!
Proactive, not Reactive
Think Outside the Box
Take That Offline
On the Same Page
The Bottom Line
In the Loop
Out of the Loop
Go the Extra Mile
The Big Picture
Movers and Shakers
A Done Deal
Stretch the Envelope
Put The One to Bed
Move the Goal Posts
Peel the Onion Back
Testimonials from other players:
“I had only been in the meeting for five minutes when I yelled BINGO.”
“My attention span at meetings has improved dramatically.”
“The facilitator was gobsmacked as we all screamed BINGO for the 3rd time.”
“I feel that the game has enhanced the overall quality of meetings per se on a quid pro quo basis.”
“People are even listening to mumblers, thanks to Buzzword Bingo!”
God bless you,
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